We understand high quality technical support is an essential component of the service our customers require. Our primary focus being the development of new products and the extension of customer support throughout the working lifespan of these products.
From specialist technical advice about custom polymer development or smart engineering solutions, through to ongoing product refinement, servicing and repair, our specialists are always on hand to provide answers.
Our support technicians are in many respects an extension of our customers' technical teams and by fostering long-term, collaborative relationships we can provide high levels of knowledge transfer.
We will always respond within an agreed time-scale and will provide assistance until a solution or appropriate answer is provided.